Privacy Policy

1. Introduction

KONOKgo ("we", "us", "our") operates the KONOKgo travel booking platform. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our website and services.

2. Data We Collect

We collect information that you provide to us directly:

• Account information: name, email address, phone number, password
• Booking information: travel dates, preferences, number of participants
• Payment information: processed securely via Stripe (we do not store card details)
• Usage data: IP address, browser type, pages visited, time of visits

3. How We Use Your Data

• Process and manage your bookings
• Communicate with you about bookings and service updates
• Improve our services and user experience
• Ensure security and prevent fraud
• Comply with legal obligations

4. Cookies

We use cookies and similar technologies to operate our site, analyze usage, and personalize your experience. For more details, please read our Cookie Policy.

5. Third-Party Services

We use the following third-party services to deliver our platform:

• Stripe — For secure payment processing. Stripe handles card data in compliance with PCI DSS standards.
• Vercel — Website hosting and content delivery.

6. Data Retention

We retain your personal data for as long as necessary to provide our services or comply with legal obligations. Account data is kept while your account is active. Booking data is retained for 5 years for tax compliance. You may request deletion of your data at any time.

7. Your Rights

You have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion of your data
• Opt out of marketing communications
• Request a copy of your data in a portable format

8. Contact Us

If you have questions about this policy or our data practices, please contact us: